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RAPID FUEL ASSIST

Wrong Fuel? Emergency Mobile Service 1300 692 469

1300 692 469

RAPID FUEL ASSIST

1300 692 469
Rapid Fuel Assist mobile wrong fuel rescue ute at a Melbourne petrol station

Fleet and business wrong fuel Melbourne

Fleet & Business Wrong Fuel Rescue in Melbourne

One call. We go to your driver and get the vehicle back to work.

A misfuelled work vehicle costs you jobs, deliveries and time. We go to your driver wherever they are, at the servo, on site or at the depot, and fix wrong fuel, AdBlue and contaminated fuel on the spot. We aim to be there within 30 to 60 minutes across Melbourne, 7 days a week. Business accounts are available.

Call 1300 692 469
How we fix it
  • Rated 5.0 from 180+ Google reviews
  • 1,000+ jobs every year
  • Honest assessment before we start
  • EPA Victoria permitted

First things first

Driver Put the Wrong Fuel In? Tell Them This

1

Don't start the engine

If it’s already running, pull over safely and switch it off.

2

Check the pump and receipt

Note which fuel went in and roughly how many litres.

3

Let your manager know

So they can approve the job, or check if you have an account with us.

4

Call us on 1300 692 469

Tap to call. We come straight to you.

Built for business

Why Fleet Operators Call Rapid Fuel Assist

Refrigerated truck with petrol in the diesel tank, fixed on site by Rapid Fuel Assist in Scoresby

When a work vehicle is misfuelled, every minute it sits there costs your business money. We go to your driver’s exact location, so there is no tow truck and no workshop. We work with everyone from sole traders with one ute to government departments and large fleets.

Business accounts

Pre-approved businesses can have jobs invoiced on agreed payment terms. Otherwise, all jobs are paid on completion.

Paperwork for every job

Vehicle details, date, time and the work done, ready for your fleet records, insurance or internal reporting.

What we fix

Fleet Fuel Problems We Fix On Site

The same services we provide to the public, with priority response and paperwork for your records.

Wrong fuel

Petrol in a diesel or diesel in a petrol vehicle. We drain, flush and get it running again.

AdBlue in the fuel tank

A fuel system emergency for diesel fleets. Every AdBlue job is assessed case by case.

Contaminated fuel

Water, dirt or bad fuel in the tank. We drain it and clean the system.

Fuel tank drainage

For maintenance, storage, export or compliance, with full documentation.

Who we work with

Businesses and Fleets We Look After

If your business runs vehicles, we can help.

Delivery and logistics

Vans and trucks back on the road so deliveries stay on schedule.

Trades and construction

Utes and vans fixed on site so your crew makes the next job.

Transport companies

Diesel trucks and light commercial vehicles, including AdBlue jobs.

Government and council

Documented, EPA compliant work for government fleets.

Corporate fleets

One number for every driver to save in their phone.

Car rental and hire

Drivers in unfamiliar vehicles misfuel often. We get them back in service.

Working with us

Business Accounts and Supplier Setup

All jobs are paid on completion unless an agreement is in place. Here is how to set one up.

Step 1

Get in touch

Call us or message us through our Contact Us page about your business and fleet.

Step 2

Pre-approval

Accounts need pre-approval. Until then, jobs are paid on completion.

Step 3

Set us up as a supplier

Call us or send a message through our Contact Us page, and we will complete your supplier forms.

Step 4

Drivers call, we invoice

Once approved, drivers call us and jobs are invoiced on your agreed terms, with paperwork.

Want to set us up as a supplier or apply for an account? Call 1300 692 469 or send us a message on our Contact Us page.

Real fleet and business jobs

Recent Fleet and Business Rescues

From a Victorian Government fleet car to Australia Post vans, refrigerated trucks and an RACV patrol vehicle, these are real jobs we have done for businesses.

Hyundai Santa Fe Hybrid with diesel in the petrol tank, parked with the Rapid Fuel Assist ute on the main street in SaleSale

Hyundai Santa Fe Hybrid: diesel in petrol, driven, Sale

A Hyundai Santa Fe Hybrid from the Victorian Department of Government Services (DGS) fleet was filled with diesel by mistake and driven off the pump. Luckily it was only driven a short distance before the driver stopped.

Read the full story

Because it had been driven, we did a full assessment first, then flushed and cleaned the fuel system and checked everything over.

We got the Santa Fe back on the road so the DGS team could carry on with their day. Even after driving, most cars are still a roadside fix if you stop early and call us.

Isuzu NNR removal truck at BP Barnawartha North after AdBlue was added to the diesel tankBarnawartha North

Isuzu NNR truck: AdBlue in diesel, engine started, Barnawartha North

An interstate removal truck had AdBlue added to the diesel tank and the engine was started before anyone noticed. The truck was stranded on the Hume, about 300 km from Melbourne, with a family's belongings on board.

Read the full story

We did a full fuel extraction, a six-stage flush, bled the system, checked it with an OBD2 scanner and took it for a 9 km test drive. The truck was back on the road the same day.

Read the full truck rescue story

Wrong fuel rescue eastern suburbs Melbourne, Rapid Fuel Assist draining petrol from diesel commercial truck at BP service station ScoresbyScoresby

Commercial truck: petrol in diesel, Scoresby

A commercial refrigerated truck was filled with over 200 litres of petrol instead of diesel at a BP service station in Scoresby. Wrong fuel in a large commercial vehicle presents a significantly more complex recovery than a standard passenger car, the fuel tank capacity is far greater and the fuel system components are larger and more expensive to replace if contaminated fuel is allowed to circulate.

Read the full story

Rapid Fuel Assist attended the Scoresby service station and completed a full large-capacity fuel drain on-site, removing all 200+ litres of contaminated petrol before refuelling with the correct diesel. The truck was tested and confirmed operational, avoiding a costly tow, workshop visit and potential fuel system overhaul. We regularly service commercial vehicles and trucks across Scoresby, Rowville, Knoxfield and the broader eastern suburbs, available 7 days a week including nights.

Wrong fuel rescue Western Suburbs Melbourne, RACV Isuzu D-MAX petrol in diesel KealbaKealba

Isuzu D-MAX (RACV): petrol in diesel, Kealba

An RACV roadside assistance vehicle, an Isuzu D-MAX, was accidentally filled with petrol instead of diesel at an Ampol service station in Kealba. Even the people who rescue others on the road aren't immune to a wrong fuel mistake. With the RACV unit out of action, their team contacted Rapid Fuel Assist to resolve the situation so they could get back to the drivers who needed them.

Read the full story

Rapid Fuel Assist attended the Kealba service station and completed a full fuel tank drain on-site. Because the vehicle had not been driven, the contamination was contained entirely within the tank, no flushing of the broader fuel system was required. The D-MAX was confirmed running correctly and the RACV unit was back on the road and back to helping Melbourne drivers in no time. We regularly attend wrong fuel incidents at service stations throughout Kealba, St Albans, Sunshine and the surrounding western suburbs.

Does RACV cover wrong fuel rescue services? Click here to read more in our Blog post

Wrong fuel rescue inner city Melbourne, Mercedes-Benz Sprinter contaminated fuel Port MelbournePort Melbourne

Mercedes-Benz Sprinter: contaminated fuel, Port Melbourne

A Mercedes-Benz Sprinter van operated by Australia Post in Port Melbourne experienced a fuel contamination issue. Commercial fleet vehicles such as delivery vans rely on consistent fuel quality, even minor contamination can lead to rough running, warning lights or potential damage to the fuel system if left untreated.

Read the full story

Rapid Fuel Assist attended the site and carried out a complete fuel system drain and contamination removal, safely extracting the contaminated fuel from the tank and fuel lines before supplying fresh diesel to restore correct operation. The vehicle was started, tested and inspected to ensure the engine was running correctly before being returned to service. This is typical of the fleet and commercial vehicle wrong fuel work we carry out regularly across Port Melbourne, South Melbourne, Docklands and the CBD.

Our technician attended Craigieburn and carried out a complete fuel contamination removal service on-site, draining the petrol and diesel mixture, flushing the fuel system and refuelling with clean diesel before restarting and testing the engine. The Ford Ranger was successfully returned to service at the customer's home without towing.

Our mobile wrong fuel recovery service allowed the mechanic to proceed with repairs without delay, helping the customer avoid further fuel system damage and unnecessary downtime. This is typical of the regular wrong fuel recovery work we carry out across Melbourne's northern suburbs.

Volkswagen Crafter van with AdBlue in the diesel tank at the 7-Eleven on Flemington Road, North MelbourneNorth Melbourne

Volkswagen Crafter: AdBlue in the fuel tank, North Melbourne

A Crafter van was filled with AdBlue at the 7-Eleven on Flemington Road. The crew were working on a site nearby, so they called us and went back to work while we came to the van.

Read the full story

The engine had not been started, so the AdBlue was contained to the tank and the lines around it. We cleaned and decontaminated the whole tank system on site.

When the crew finished their job they met us back at the van. We restarted it, tested and checked everything, and they were on their way.

All we do is wrong fuel

Melbourne's Fleet Wrong Fuel Specialists

Not tyre changes, not jump starts, not general roadside work. Every single callout is a wrong fuel job, and the equipment, technique and speed all come from doing this exact job day in, day out across Melbourne.

1,000+

wrong fuel jobs every year

On the spot

no tow truck and no workshop

Fixed price

quoted over the phone before we dispatch

Fleet jobs we see

Government fleet cars, delivery vans, tradie utes, refrigerated trucks and roadside patrol vehicles. We come to your driver across Melbourne, the suburbs and regional Victoria.

When your driver calls, they speak directly to the technician attending the job. We tell you honestly what we find, and every job comes with paperwork for your records.

Our fleet services include

We come to you

Fleet Wrong Fuel Help Across Melbourne and Victoria

Inner city and CBD →
Northern suburbs →
Eastern suburbs →
Southern suburbs →
Western suburbs →
Geelong and regional Victoria →

Trusted. Licensed. Transparent.

Why Choose Rapid Fuel Assist

1000+

1000+

cars fixed every year

EPAVIC

EPA

EPA permitted, all waste is handled responsibly

$

Upfront

honest quote before we start

$0

card fees ever
no surcharges,
no surprises

Insured

fully licensed and insured

100%

Australian owned
proudly local

Got a question?

Fleet and Business Questions Answered

How do I set up a business account?

Call 1300 692 469 or send us a message on our Contact Us page to tell us about your business and fleet size. Accounts need pre-approval and are subject to our standard credit terms. Until an agreement is in place, all jobs are paid on completion.

Yes. Call 1300 692 469 or send us a message through our Contact Us page, and we will complete your supplier or vendor forms.

Yes, any driver can call us. Once your account is approved, drivers call 1300 692 469 and we go to them and invoice the job to your account. Save our number in every vehicle so drivers know who to call.

We aim to be there within 30 to 60 minutes across Melbourne, 7 days a week. It depends on where your driver is, and we also cover regional Victoria.

Yes. Every job comes with documentation including vehicle details, date and time, the work done and the technician, for fleet insurance claims, internal reporting or compliance.

All petrol and diesel fleet vehicles, including cars, vans, utes, 4WDs, SUVs, light commercial vehicles and trucks. For larger vehicles or special requirements, call 1300 692 469 and we will confirm we can help.

Still have questions? View our full FAQ

NEED WRONG FUEL ASSISTANCE NOW?

Ready to Protect Your Fleet? We're Ready When You Are

One call is all it takes. We handle everything from there, 7 days a week.

1300 692 469
Call 1300 692 469